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These providers process personal data on our behalf, under contracts that bind them to our instructions and to confidentiality. We give 30 days' notice before adding or replacing one, and a customer may object on reasonable grounds.
| Provider | What for | Location | Transfer basis |
|---|---|---|---|
| Hetzner Online GmbH | Hosting (servers, backups) | Germany (EU) | none needed |
| Neon | Managed PostgreSQL database | Frankfurt, Germany (EU) | none needed |
| Clerk | Sign-in, sessions, invitations | United States | EU–US Data Privacy Framework |
| Twilio SendGrid | Transactional, billing and onboarding e-mail | United States | EU–US Data Privacy Framework |
| Cloudflare | DNS, CDN, security, file storage (R2), e-mail routing | EU / United States | EU–US Data Privacy Framework / SCCs |
| Upstash | Redis (caching, rate limits) | Frankfurt, Germany (EU) | Data stays in the EU; Upstash DPA (European Annex) |
| Anthropic PBC | AI for résumé parsing, bulk-import extraction, résumé tailoring, interview preparation and e-mail drafts (only the text needed for that task) | United States | Standard Contractual Clauses (Anthropic DPA) |
| Functional Software, Inc. (Sentry) | Error monitoring (technical error reports; configured not to send personal data) | Germany (EU) - our Sentry organisation's region | EU–US Data Privacy Framework / SCCs |
| Razorpay Software Private Limited | Payments, subscriptions and mandates | India | Used only for payments billed in India (INR); no EU customer data is sent to Razorpay today |
| Meta Platforms (WhatsApp Business) | WhatsApp messages - only for workspaces that connect WhatsApp | EU / United States | EU–US Data Privacy Framework |
| Umami (self-hosted) | Website analytics, with consent | Germany (EU), on our servers | none needed |
See also: Terms of Service · Privacy Notice · Pricing · Refund & Cancellation · Shipping & Delivery