Effective date: 26 October 2026 · Version 2.0 (replaces version 1.0 of 12 August 2026) · All legal documents
1. Who you contract with
Diviplace is provided by Divikriti Technologies Private Limited (CIN U62099TS2025PTC202302), a company incorporated in India with its registered office in Telangana, India (“we”, “us”). These terms are an agreement between us and the organisation that opens a Diviplace workspace (“you”). The person who accepts them confirms they may bind that organisation.
2. Words used in these terms
- Workspace: your organisation's account on Diviplace, with its members and data.
- Seat: one member of a workspace on a paid plan.
- Your data: everything you or your members put into Diviplace, including candidate, client and job records.
- Service: the Diviplace software, website and support we provide.
3. Your workspace and members
- Keep sign-in details private; you are responsible for what happens under your members' accounts.
- The workspace owner decides who joins and with which role, and can remove members.
- Give us accurate details, including the billing name and country printed on your invoices.
4. Plans and the free plan
The Free plan has no charge and no card. Paid plans (Grow, Pro) and Enterprise are described on thePricing page; what each plan includes is what that page lists on the day you subscribe. Outside India, until card payments open in your country, we may offer Pro free or yearly payment by bank transfer; we tell you before any charge starts.
5. Billing, renewal and plan changes
- Price. Per seat, monthly or yearly, in EUR, USD or INR by your billing country. The owner pays for every seat.
- Payment. Through our payment provider, Razorpay (card or bank mandate), or by bank transfer for yearly plans where offered. We e-mail an invoice for every payment.
- Renewal. Subscriptions renew automatically at the end of each month or year until cancelled. A seat added during a period is charged from the next renewal.
- Plan changes take effect at the next renewal. With a bank mandate, the new plan needs one approval through a link we e-mail you, and the new price is shown before you approve.
- Cancellation. Any time, in Subscriptions; the plan stays active to the end of the paid period and nothing more is charged. Refunds follow our Refund & Cancellation policy.
- Taxes. Prices exclude taxes. GST or other applicable taxes are added where the law requires.
- Founding offer. The first 50 workspaces that pay for a yearly plan keep that per-seat price for 2 years from the start of their first yearly period, while the subscription stays active.
- Price changes for everyone else apply from your next renewal, with at least 30 days' notice.
6. Your data
Your data stays yours. You decide what goes in and you can export it (CSV exports) or ask us to delete it. For candidate and client personal data you are the controller and we are your processor: our Data Processing Agreement applies automatically and we use the providers listed on our sub-processors page. Our own processing (your members' accounts, billing) is described in the Privacy Notice.
7. Candidate data: your responsibilities
- Have a lawful basis for every candidate you add, and tell candidates how you use their data.
- Answer candidates' requests (access, correction, deletion); the data-subject tools in Diviplace help you do it.
- Do not put in data you may not lawfully hold, such as health or criminal-record data without a legal basis.
8. AI features
- AI features (résumé parsing, match scores, résumé tailoring, interview preparation, e-mail drafts) give suggestions. A person in your workspace reviews them and makes every decision about a candidate.
- The AI provider is Anthropic PBC. Only the text needed for the task is sent, and it is listed on oursub-processors page.
- Neither we nor our AI provider train AI models on your data.
- AI output can be wrong. Résumé tailoring never invents facts; anything it cannot confirm is left as a visible placeholder for you to fill.
9. Acceptable use
- No unlawful, discriminatory or misleading use, including job posts that discriminate unlawfully.
- No sending of unsolicited bulk messages, and no use that breaks e-mail or messaging rules.
- No attempts to break, overload, probe or reverse-engineer the service, or to reach another workspace's data.
- No reselling of access without our written agreement.
10. Availability and support
Diviplace is at version 1.0 and improves continuously; seeKnown limitations for what is not live yet. We aim for high availability and back the service up daily, but we do not offer a service-level agreement unless one is agreed in writing (Enterprise). We will not remove a feature included in your paid plan during a period you have already paid for. Support: [email protected].
11. Confidentiality and security
We keep your data confidential, give access only to the people who run the service, keep each workspace's data separate, and encrypt data in transit and at rest. If we learn of a breach affecting your data we tell you without undue delay.
12. Intellectual property
We own Diviplace and everything we build. You own your data and give us only the rights needed to run the service for you. If you send us ideas or feedback, we may use them without obligation.
13. Suspension and ending the agreement
- You can stop at any time by cancelling and closing your workspace.
- We may suspend or close a workspace that breaches these terms or does not pay, after notice, except where the breach puts other users or the service at risk.
- After a workspace closes we keep its data for the periods in our Privacy Notice, section 4, then delete it.
14. What we promise and what we do not
We provide the service with reasonable skill and care. Apart from that and what the law does not let us exclude, the service is provided as it is, and we do not promise it will meet every need or be free of errors.
15. Limits on liability
- Our total liability for all claims in any 12 months is limited to the fees you paid us in the 12 months before the claim. For the Free plan, which has no fees, our total liability is limited to €100 (or the equivalent in INR).
- Neither party is liable for indirect or consequential loss, or loss of profit, revenue or goodwill.
- Nothing limits liability that the law does not allow to be limited, such as for fraud.
16. Claims by others
You defend us against claims caused by your data or your breach of these terms; we defend you against claims that the service, used as intended, infringes someone else's intellectual property.
17. Law and courts
These terms are governed by the laws of India. The courts at Hyderabad, Telanganahave exclusive jurisdiction over any dispute about them.
18. Changes and contact
We may change these terms. We e-mail workspace owners at least 30 days before a material change takes effect and keep the history on our legal page. Questions:[email protected].